Leveling Up: From Employee Monitoring to Operational Efficiency
Let’s face it: change is challenging. Employers went through a rapid change management process earlier this year when the COVID-19 pandemic forced much of the professional world to work from home. Many companies have implemented an employee monitoring solution to help ensure that work time expectations are being met with the shift to remote work. But companies can and should elevate their employee monitoring programs to capitalize on operational efficiency and productivity optimizations. At its core, employee monitoring software collects and categorizes user activity data to provide summaries of what applications and websites employees use, how much time they are actively engaged in their work each day, and more. Companies who use this data only to monitor work time are missing big opportunities to use this data to drive better business outcomes. Understanding application usage Understanding what applications employees actually use regularly can help you identify unused software an